Privacy Policy – Coolways Industries

Last Updated: 26.11.25

Coolways Industries (“we”, “our”, “us”) operates the website coolwaysindustries.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our website, online forms, advertisements, or social platforms such as LinkedIn, Facebook, Instagram, and Google.

By accessing our website or submitting your information, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a) Information you provide directly

• Name

• Email address

• Phone number

• Company name

• Delivery location

• Product or service interest

• Messages or enquiries submitted through forms

b) Automatically collected information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages viewed

• Time spent on the site

• Cookies and tracking data

c) Advertising & analytics data

Through platforms like LinkedIn, Google, Meta (Facebook/Instagram):

• Lead form submissions

• Campaign insights

• Engagement metrics

• Demographic and behavioural data (non-identifiable)

2. How We Use Your Information

We use the information for:

• Responding to enquiries and providing quotations

• Offering product details, proposals, or follow-ups

• Improving our website and user experience

• Running advertising campaigns on LinkedIn, Google, Meta, IndiaMART, etc.

• Sending updates, offers, or service-related communication

• Analytics and performance measurement

• Ensuring website security and operational functioning

We do not sell your personal information to any third party.

3. Advertising, Cookies & Tracking

Coolways Industries uses cookies, pixels, and tracking technologies to:

• Measure ad performance

• Improve targeting and relevance

• Run remarketing or retargeting campaigns

• Understand visitor behaviour

Platforms we may use include:

• Google Analytics

• Google Ads

• Meta (Facebook + Instagram) Ads

• LinkedIn Ads

• IndiaMART marketing tools

You can manage or disable cookies through your browser settings.

4. Sharing of Information

We may share your information only with:

• Authorized Coolways team members

• Service providers (hosting, analytics, CRM tools, ad platforms)

• Logistics or support teams for order-related coordination

• Government authorities if legally required

We do not share your data with unauthorized third parties.

5. Data Retention

We retain your information for as long as necessary to:

• Respond to your enquiries

• Maintain business records

• Comply with legal or regulatory requirements

You may request deletion of your data at any time (see Section 8).

6. Data Security

We follow reasonable security practices under the IT Act 2000 (India) and industry standards to protect your information from unauthorized access, modification, disclosure or misuse.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

7. Links to Third-Party Sites

Our website may contain links to third-party platforms (Google, LinkedIn, Meta, etc.).
We are not responsible for the privacy practices of those websites.

8. Your Rights

Depending on your region, you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent for marketing

• Opt-out of advertising or tracking cookies

To exercise these rights, please contact us.

9. Children’s Privacy

We do not knowingly collect information from children under the age of 16.

10. Contact Us

If you have questions about this Privacy Policy or wish to request data access or deletion, please contact:

Coolways Industries
Plot No. B-25, Focal Point, Chanalon, Kurali, Punjab – India
Email: contact@coolwaysindustries.com
Phone: +91-9915282409 / +91-9915528999

11. Policy Updates

We may update this Privacy Policy occasionally.
Updated versions will be posted on this page with a new “Last Updated” date.